There is nothing better than having a big win on your hands after a jammed-packed sporting weekend. Go ahead and cash in with
Betway by using some of our withdrawal methods available to you.
How to withdraw your funds
- Navigate to "My Account" on Betway’s home page after you have logged in
- Select the "Withdraw Funds" option
- Select your Mobile Money provider (MTN Mobile Money or Airtel)
- Enter the amount your wish to withdraw and click "Proceed"
- Please note that verification of details may be required
No internet? No problem. You can still withdraw your funds using your mobile via our USSD platform.
Use the following easy steps to withdraw your funds:
- To withdraw money from a Betway account you can SMS w#the amount you wish to withdraw#your Betway pin to 238
- E.g. w#1000#12345
- We will send you a confirmation of your bet
- E.g. Your withdrawal request is being processed. SMS Balance to 238 to get current balance of account. www.betway.co.zm
Once you've made a withdrawal, you can check your account balance to make sure the funds have been deducted from your account and will be processed.
Follow these simple steps to check your balance:
- To check the balance of your Betway account the player can SMS Balance to 238
- We will send you your current Betway account balance.
- E.g. Your Betway balance is K356. www.betway.co.zm
Please note:
Airtel Gold Tier 1 has a daily transaction limit of ZMW 20,000 and a wallet holding limit of ZMW 100,000. These limits apply to all transactions (from any institution) made on the Airtel wallet not limited to Betway Withdrawals.
For increased limits, customers can upgrade their Airtel wallet to Platinum Tier 2 where the daily transaction limit is ZMW 100,000 and the wallet holding limit ZMW 500,000.
Here are some of the frequently asked questions regarding withdrawals.
Can I cancel my withdrawal?
Once a withdrawal has been requested, you
cannot cancel it. The funds will be credited into your selected mobile money account once processing is complete.
Why has my withdrawal not reflected?
If your withdrawal does not process instantly, this will be investigated and reprocessed (paid) within the next 24 hours.
If it has been more than 24 hours and you have still not received your withdrawal please contact our dedicated call centre and one of our agents will gladly assist you.
A withdrawal may be delayed due to various reasons, such as maintenance, network errors (MTN, Airtel, etc), or the mobile money accounts may experience downtime
You might also like: Frequently Asked Questions at Betway Zambia
Please note:
Withdrawals are paid back to same mobile number you initially deposited from, and please bear in mind that this mobile number cannot be changed once the account has been registered.
Bet with Betway Zambia
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