Step into the
Betway Customer Experience Centre in Zambia and elevate your betting. Situated in Lusaka's bustling Lewanika Shopping Centre, this facility is designed to provide a blend of convenience, comfort and cutting-edge technology to all Betway customers.
Whether you're a seasoned bettor or just starting out, the centre offers personalised services tailored to meet your needs. Our friendly and knowledgeable staff are always on hand to assist with everything from setting up an account to navigating the platform, ensuring that your journey with Betway is smooth and enjoyable.
What's available at the centre?
The centre is more than just a place to bet, you can access a wide range of features aimed at enhancing your overall experience.
- The air-conditioned environment ensures comfort, even on the hottest Zambian days
- Complimentary Wi-Fi, limited to Betway’s website and app, allows you to stay connected
- Large viewing screens offer a premium experience for those wanting to catch the latest sports events
- The centre is also equipped with a dedicated hangout area, perfect for socialising with fellow bettors or simply relaxing while waiting for a game to start
- For those interested in trying their hand at online gaming, tablets are available on-site, allowing you to dive into the digital betting world right
- The facility also boasts essential amenities like washrooms and 24/7 security, ensuring a safe and convenient experience
Trading hours
The centre is open Monday to Sunday from 10am to 8pm. On match days, closing hours may extend, allowing you to enjoy late games without any rush. Whether you’re looking for support, a place to watch the game, or just a comfortable environment to place your bets, the Betway Customer Experience Centre has you covered.
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