Do you have a question about opening an account, making a deposit into your
Betway account, password reset, your account details? Find all the answers in our FAQs below.
For any other query, do not hesitate to
contact us and our support team will be happy to assist.
How do I register with Betway?
- Go to the Betway home page
- Tap or click Sign Up on your mobile or PC
- Fill out the form with your details. In the mobile number field, enter the number linked to your mobile money wallet
How do I deposit money into my Betway account?
Betway currently supports the following deposit methods:
Airtel
- Dial *778# from an Airtel phone
- Choose option: Make payment
- Select 'Next'
- Select 'Betting Services'
- Select 'Betway'
- Enter deposit amount
- Enter your PIN to confirm payment
- You will receive a message to confirm the transaction
- >>> To Deposit now, Click here
MTN Online
- Visit Betway.co.zm and Tap Login
- Tap Deposit on the home page
- Select MTN Online as your deposit method and follow the instructions
- Once your deposit has been completed, you will receieve a confirmation SMS
How do I place an online bet?
To place your first sports bet, you will have to visit the
Sports Betting page. Once there, browsing between all the different leagues and tournaments of all your favourite sports is easy.
- You can place bets on your mobile or PC
- Once you have selected the game you want to bet on, choose the League and the Bet Type
- Tap or click your selections to add them to your Betslip
- Once you’re happy with the selection(s) and the bet amount, confirm your bet on the Betslip by tapping/clicking Place Bet
How do I play at the Betway Online Casino?
Playing your favourite slot or table game at the Betway online casino is just as easy as placing a bet. All you have to do is visit the
Betway Casino and find the game you want to play.
- You can play most casino games from your phone or pc
- Once you have clicked on the game you want to play it will automatically launch
- You will be able to place wagers as long as there are available funds in your Betway account
- There is also a Free Play option for you to try out games before making your first wager.
How do I play betgames?
Playing betgames is very similar to the Betway online casino. All you have to do to get started is visit the Betway Betgames page and choose from our range of betgames.
- Choose which betgames you want to play
- Once you have clicked on the game you want to play it will automatically launch
- You will be able to place wagers as long as there are available funds in your Betway account
- Find out more on how to Keep the game going with Betgames
How do I make withdrawals?
To withdraw funds simply:
- Log in and click the My Account button
- Click on Withdraw Funds
- Enter the amount you’d like to withdraw and tap or click Request Withdraw
What do I do if I forget my password?
If you have forgotten your password, follow these steps:
- Click on the Forgot password link from the homepage of the website
- Enter your registered mobile number
- You will be sent your reset code via SMS
- Enter the reset code on the website
- Type in your new password
- Confirm your new password
- Log in and start betting
How does Betway prevent fraud?
Betway is committed to protecting and respecting your privacy as you use our services. No personal information you share with us is shared with any third parties. We have a dedicated fraud department whose sole aim is to monitor any suspicious activity related to your account. We also use cookies to help us authenticate your personal information, ensuring your safety at all times.
How do I contact Betway?
We offer a number of contact methods, which can be accessed through the Contact Us page on the website.
Your Betway Welcome Offer
If you are new to Betway, click
HERE to register a
sports betting account today. On your first deposit, we'll give you a 50% up to K1,000 awarded as a Free Bet. This bonus only requires 3x Sports bets or Jackpots playthrough at odds of 3.0 or higher. Your Sign Up offer will be credited once your qualifying betslip/s has resulted or has had a minimum of one resulted game.
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